"Typically, most enterprises don't manage their printers. Organizations have fragmented purchasing for printers; usually, purchasing is done departmentally and supplies aren’t centralized, so they are paying the maximum amount that they can," says Peter Grant, the managing VP of Printing Markets for Gartner Research.
"A lot of time when IT managers go into these exercises, they don't even know how many printers that they actually have. In every case, people have more printers than they thought they had. In some cases, they have more printers than they have users in their organizations. Most organizations need to carefully examine their printer fleets. These network discovery tools are important and can find more savings than IT managers can do on their own. It is worth going through [the tools]," says Steve Reynolds, a printer analyst with Lyra Research.
I have yet to run an assessment for a client and had them tell me accurately how many printers they had. They typically are off by 20%.
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